Showing results for ‘human centred design‘
Showing 10 of 23 results
Sowing seeds of change: Transforming SPAR
Forestry in B.C. is changing and the Ministry of Forests is meeting the challenge. Learn how Forestry Digital Services is transforming applications like the Seed Planning and Registry system to meet the growing needs of the forestry industry.
The “BIG” ask: Using behavioural insights to register organ donors and save lives
Hundreds of people in B.C. rely on organ donors every year. Learn how the BC Behavioural Insights Group is working with Service BC and BC Transplant to increase donations.
Redesigning legal forms for usability
When people interact with the legal system, it’s usually through forms and paperwork. Learn how BC’s Justice Services Branch is making these forms simpler, clearer and easier for everyone.
Using AI to save energy at home with the BC Home Energy Planner
The BC Home Energy Planner is a free online tool that uses AI to help homeowners improve comfort, reduce costs and increase climate resilience. Learn how the team behind the Planner took a user-centred design approach to ensure the service is effective, easy to use and adaptable to changing needs.
Building connected services in B.C.
Connected services work seamlessly across programs, companies and ministries – saving time, reducing frustration and improving outcomes for both the public and government employees.
Accessing forestry applications made efficient and secure
Forest Access Management puts more control in the hands of administrators. Learn how Forestry Digital Services used service design and an Agile approach to build a new system for managing user access.
Private cloud hosting 101
Learn about private cloud hosting in the B.C. government and determine if it’s the right option for your product or service.
Writing better prompts to make work easier
Getting AI tools to do what you want is a skill. Like any skill, getting better takes dedicated practice and clear intention. Learn how to prompt and get the most out of AI.
Protected: Use of AI in the BCPS
This content requires an IDIR login to view.
“No wrong door” with the COVID-19 chatbot
As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.