Featured articles
Get the latest posts from across the B.C. government.
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Improving HealthLink BC’s website for everyone’s needs
HealthLink BC is a trusted source of public health information and services in B.C. Learn how user research and testing enabled their redesigned website to help meet an increased demand.
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BC Data Service takes a chatbot to work
With generative AI stories and models showing up everywhere, the BC Data Service saw great potential to transform information access and service delivery. Learn how they developed a pilot program to discover how it worked, how to use it and what challenges it might pose.
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Accessing forestry applications made efficient and secure
Forest Access Management puts more control in the hands of administrators. Learn how Forestry Digital Services used service design and an Agile approach to build a new system for managing user access.
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Artificial intelligence (AI) case studies
See the key results achieved when AI and human intelligence work together.
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Mapping and modelling made easier with AI
Learn how GeoBC’s Ecosystem Information Services (EIS) team is using machine learning (a form of AI) to map landscape characteristics and support better resource planning and decision-making.
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Streamlining support with the My ChildCare BC Services portal
For ECEs in B.C., time is a valuable resource. Learn how the My ChildCare BC Services portal is helping providers, parents and educators spend less time on applications and forms.
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Transforming business search with Service BC and BC Registries Digital Services
As technology evolves, business changes with it. Find out how Service BC and BC Registries Digital Services are improving the research and registration process with the help of machine learning and connected platforms.
Success stories
Find out how digital transformation is working for people in B.C.
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Enhancing vision at BC Wildfire Service
Learn how the Ministry of Forests is implementing AI through their use of remote sensing tools, with machine learning classifying large multi-spectral images from satellites.
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The “BIG” ask: Using behavioural insights to register organ donors and save lives
Hundreds of people in B.C. rely on organ donors every year. Learn how the BC Behavioural Insights Group is working with Service BC and BC Transplant to increase donations.
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Managing and protecting cultural and heritage resources
The B.C. government protects and manages cultural and natural heritage resources. Learn how two key systems were recently upgraded to better support this important work.
Digital in practice
Learn more about principles and practices for the Digital Age.
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Q&A: Crystal Hall, author of Antiracist by Design
Our February 2025 #DigitalBC livestream Antiracist by Design explored how to build projects with a deliberate antiracist approach. Read our post-session Q&A with author Crystal Hall for fresh insights on creating inclusive policies and services.
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What we learned, confirmed and never expected in our service design project
Learn how the WLRS Development and Digital Services team used Agile principles to improve their own business practices for working with partners.
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Adding Indigenous languages to government ID
Learn how the BC Data Service is engaging with Indigenous people across B.C. to explore the supports and guidance necessary to include Indigenous languages in more government services.