Featured articles
Get the latest posts from across the B.C. government.
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How BC Parks set a trail for better visitor experiences
Learn how the Parks and Recreation design research team is working with Recreation Sites and Trails B.C. (RSTBC) to improve the sites and trails website.
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Building connected services in B.C.
Connected services work seamlessly across programs, companies and ministries – saving time, reducing frustration and improving outcomes for both the public and government employees.
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Streamlining Mines Act permit tracking with AI
The Ministry of Mining and Critical Minerals is using AI to make permit conditions easier to access and understand. Learn how Mines Digital Services is saving time and boosting oversight.
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Artificial intelligence (AI) case studies
See the key results achieved when AI and human intelligence work together.
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Enhancing vision at BC Wildfire Service
Learn how the Ministry of Forests is implementing AI through their use of remote sensing tools, with machine learning classifying large multi-spectral images from satellites.
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“No wrong door” with the COVID-19 chatbot
As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.
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Mapping and modelling made easier with AI
Learn how GeoBC’s Ecosystem Information Services (EIS) team is using machine learning (a form of AI) to map landscape characteristics and support better resource planning and decision-making.
Success stories
Find out how digital transformation is working for people in B.C.
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Building Unity for enterprise grant management across government
Grant management is a major focus for the Information Systems Branch in the Management Services Division supporting the Economy Sector, with hundreds of millions of dollars distributed every year to individuals, businesses and nonprofits. Learn how a hybrid team built a modern, human-centered enterprise grant management system developed by government, for government.
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Digital tools to humanize Online Learning
With over 75,000 students in B.C. taking online courses, support needs to be directed where it can be most effective. Learn how Intelligent Agents are improving the online learning experience and supporting student success.
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Improving HealthLink BC’s website for everyone’s needs
HealthLink BC is a trusted source of public health information and services in B.C. Learn how user research and testing enabled their redesigned website to help meet an increased demand.
Digital in practice
Learn more about principles and practices for the Digital Age.
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Writing better prompts to make work easier
Getting AI tools to do what you want is a skill. Like any skill, getting better takes dedicated practice and clear intention. Learn how to prompt and get the most out of AI.
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From frustration to flow: How Power Automate simplified my workday
Have you ever run into a software issue and thought, “If it could just do this one thing, my life would be so much easier”? Learn how you can use Power Automate in tandem with Copilot Chat to create workflows that solve exactly those kinds of problems.
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Implementing the Digital Code of Practice with collaborative tools
The Digital Code of Practice provides high-level values for digital delivery. Learn how the team that developed the Code created support resources to help people connect the lessons to their daily work.