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The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.

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Home › Blog › AI case studies

AI case studies

Our success stories highlight what can be achieved when AI and human intelligence work together.

  • May 2, 2025

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    Online Learning team, Ministry of Education and Child Care

    Brightspace Intelligent Agents: Digital tools humanizing Online Learning

    With over 75,000 students in B.C. taking online courses, support needs to be directed where it can be most effective. Learn how Intelligent Agents are improving the online learning experience and supporting student success.

    AI case studies Featured Success stories
  • Mar 13, 2025

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    Ministry of Forests

    Enhancing vision at BC Wildfire Service

    Learn how the Ministry of Forests is implementing AI through their use of remote sensing tools, with machine learning classifying large multi-spectral images from satellites.

    AI case studies Success stories
  • Nov 26, 2024

    |

    Service BC / Government Digital Experience

    “No wrong door” with the COVID-19 chatbot

    As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.

    AI case studies Success stories
  • Nov 26, 2024

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    Ministry of Water, Land and Resource Stewardship

    Mapping and modelling made easier with AI

    Learn how GeoBC’s Ecosystem Information Services (EIS) team is using machine learning (a form of AI) to map landscape characteristics and support better resource planning and decision-making.

    AI case studies Success stories
  • Nov 26, 2024

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    Ministry of Education and Child Care

    Streamlining support with the My ChildCare BC Services portal

    For ECEs in B.C., time is a valuable resource. Learn how the My ChildCare BC Services portal is helping providers, parents and educators spend less time on applications and forms.

    AI case studies Success stories
  • Nov 26, 2024

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    Service BC / BC Registries Digital Services

    Transforming business search with Service BC and BC Registries Digital Services

    As technology evolves, business changes with it. Find out how Service BC and BC Registries Digital Services are improving the research and registration process with the help of machine learning and connected platforms.

    AI case studies Success stories
  • Nov 26, 2024

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    Ministry of Social Development and Poverty Reduction

    Automating repetitive tasks away at SDPR

    Learn how the Ministry of Social Development and Poverty Reduction, in cooperation with frontline staff, developed their Robotic Process Automation Tool to keep mundane tasks from monopolizing staff attention.

    AI case studies Success stories

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