Get support from the API Program Services team
The API Program Services team helps people with exploratory questions about APIs and supports API providers who need API management tools.
Our partner collaboration process
If you want to learn about data sharing and integration across government platforms, our team is here to help. Even if you’re new to the concept of APIs.
Start by scheduling a virtual kickoff meeting with our team by submitting a ticket. We’ll get back to you within 3 to 5 business days to set up the call.
These 1-hour meetings serve as a great starting point to:
- Provide an overview of the API Services Portal. This includes the tools and support available to you
- Discuss how our team can assist with your projects and answer any initial questions
- Outline the next steps and how to proceed with your API integration
Stay connected with the community
To stay engaged and receive continuous support, join our Microsoft Teams channels:
- API-ProgramServices-operations — Questions and usage guidance about the API Services Portal and API Gateway. Post here for real-time support and community discussion
- API-ProgramServices-alerts — Time-sensitive, user-impacting notices: incidents, outages, scheduled maintenance, releases and breaking changes
You can also submit a ticket anytime to:
- Get help from an API Program Services expert
- Manage your API gateway
- Access APIs
- Report an API outage
Connecting with us helps you leverage our platform. It also allows our team to continuously improve and tailor our resources to better meet the needs of government teams. This helps make integration processes smoother and more efficient.
Content by
API Program Services
Contact
drew.stainton@gov.bc.ca