Showing results for ‘accessibility‘
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“No wrong door” with the COVID-19 chatbot
As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.
Learn the basics of artificial intelligence
An overview of key definitions and concepts for working with artificial intelligence in the B.C. government.
Sowing seeds of change: Transforming SPAR
Forestry in B.C. is changing and the Ministry of Forests is meeting the challenge. Learn how Forestry Digital Services is transforming applications like the Seed Planning and Registry system to meet the growing needs of the forestry industry.
Partnering with the Digital Office
Learn how partnering with the Lab Services team helped set a user-centred foundation for the Building Permit Hub.
Boosting ImmsBC after launch with the Ministry of Health
Even a successful platform needs to adapt over time. Three years after launching ImmsBC, the Ministry of Health assembled a service design team to make sure the platform could continue to meet the needs of people in B.C.
Creating impactful online events in government
With meetings and events moving online, how do you make people care and inspire action? Learn how to create an impactful online event that truly captures your audience’s attention.
Protected: External public connections
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Building for impact with product discovery
Learn how product discovery helps teams understand problems to solve and the people they serve.
Get support from the API Program Services team
The APS team helps people with exploratory questions about APIs and supports API providers who need API management.
Sustaining digital services in the natural resource sector
NRIDS needed a way to sustain 5 digital services without standalone teams to support them. Learn how the Sustainment Team was formed to solve the problem.