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The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.
Artificial intelligence
The B.C. government is exploring the possibilities of artificial intelligence (AI) to provide better, faster and more efficient services for people in the province.
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Our blog explores the challenges and impacts of the digital transformation efforts happening in the B.C. government.
Digital Mailroom and Document Scanning
BC Mail Plus
Does your government program need to receive and process documents or cheques? Do you need to digitize and archive existing documents? Leave the back-office functions to us.
BC Mail Plus provides a suite of digital mailroom and document scanning services including receiving, tracking, processing, indexing, optical character recognition and digitization.
We allow you to focus on your business program while reducing administrative time, cost, and risks by automating tiresome, error-prone, and manual data entry tasks related to cheque processing, banking, and imaging and forms processing.
We offer a combination of manual and automated services to support mail intake and returns, payment processing, document scanning and processing, and records management.
Our state-of-the-art facility is staffed by skilled technical specialists using modern equipment. Contact us to transform your business.
Why should I use this
Timely
Same day deposits. No need to go to the bank, all cheques are sent as digital files.
Automated
We process correspondence directly from citizens or from your program area and automatically send it to your line of business system.
Secure
All account and payment information is highly secure and compliant with government policies.
About this component
Price
Paid
Transactional fees based on complexity.Price details
Monday to Friday, 7:30 AM to 4:30 PMService level support
We work with each client to meet their technical needs. Our internal IT Team can customize any workflow(s) for you.Additional technical information
Services are available to all core government ministries and broader public sector.Requirements and restrictions
Getting started
Review the supply arrangement and get an estimate based on your requirements.
https://www2.gov.bc.ca/gov/content/bc-procurement-resources/buy-for-government/goods-and-services-catalogue/mail-payment-and-document-processing
Support
Email the BC Mail Payment and Document Processing Centre to get support.