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The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.
The B.C. government is exploring the possibilities of artificial intelligence (AI) to provide better, faster and more efficient services for people in the province.
Our blog explores the challenges and impacts of the digital transformation efforts happening in the B.C. government.
PayBC provides the BC Government and BC Crown Corporations with a centralized, standardized, secure and compliant platform to accept payments from citizens and businesses. This online system reduces in-person services without impeding quality and delivery.
The PayBC Portal can integrate directly with the Corporate Financial System’s accounts receivable or general ledger modules, as well as with client-specific accounts receivable systems. It can also integrate with ministry’s line of business systems through REST application programming interfaces (APIs), which enable easy and consistent data transfers. PayBC uses Provincial Treasury electronic payment services for communication between banks and government. The portal accepts Visa, Mastercard, American Express, Visa Debit and Debit Mastercard and offers a refund process. Payments can also be made through pre-authorized debit, online bill payments and electronic funds transfer.
Citizen and Business support is provided through the Service BC Contact Centre. Client technical support is provided by the Ministry of Finance’s Corporate Accounting Services.
Use the PayBC service to:
• Promote self-serve payment processing
• Provide a consistent payment experience for your customers
• Reduce staff time processing payments
• Reduce ongoing maintenance, audit and other costs associated with having your own payment portal
PayBC provides an easy platform for government and crown corporations to accept payments from citizens and businesses, allowing ministries to focus on service delivery rather than payment solutions. For identity management, PayBC integrates with the BC Services Card and BCeID.
PayBC is compliant to Payment Card Industry (PCI), Privacy Information Assessment (PIA), Security Threat Risk Assessment (STRA) and audit requirements. It uses Banking and Cash Management branch’s accepted electronic payment services for communication between banks and government.
PayBC offers pre-built payment functionality, including real-time integration between the payment portal and accounts-receivable systems, nightly auto-posting to the general ledger on all payments received in a day, and daily payment reports.
Price
Paid
A per-transaction and/or percentage based fee will be charged for organizations using PayBC. Please contact us for details.Price details
Support is available during business hours, Monday through Friday.Service level support
FeaturesAdditional technical information
• Government Communication & Public Engagement (GCPE) approved look and feel
• Payment Card Industry (PCI) compliant
• Privacy Information Assessment (PIA) compliant
• Security Threat Risk Assessment (STRA) compliant
• Audit compliant
• Scalable
PayBC is available for BC Government ministries and Crown Corporations.Requirements and restrictions
There are a number of options for onboarding.
There are a number of options for onboarding. Email for more information.