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Secure File Transfer Service
Office of the Chief Information Officer
When you need to send or receive files that are too large for email, or that need a higher level of security, the Secure File Transfer Service (SFTS) offers an easy option to get files to their intended recipients.
You can securely share files with any individual or organization that has a valid email address, including ministries, trusted external partners and the public.
You upload the files you wish to send, along with the email address of the recipient. The system sends an email notification telling the recipient that a file is waiting for them. The recipient can then download the file to their own computer and use the same system to send files to you.
The system automatically deletes files after 35 days.
Use the Secure File Transfer Service to:
- Send a package of files to an individual or a group
- Receive files from those you authorize
- Set up a secure folder and share access with one or more partners
Please note – the Secure File Transfer Service is currently not available via an Application Programming Interface (API). Exploratory work is underway with the Justice and Public Safety sector to provide a modern file transfer platform for BC Government and its partners.
Why should I use this
Ease of use
Simply log onto the system with an IDIR username and password and use a mailbox interface to assemble a package of files along with the recipient’s email address and a message.
BCeID integration
For added security and identity assurance, recipients can log in using their existing BCeID account
Security
Data is encrypted both at rest and during transit
About this component
Price
Paid
A monthly fee and per-GB storage consumption charges apply.Price details
The service is available for use on a 24×7 basis except during:Service level support
Base ServiceAdditional technical information
Clients must have at least one person to act in the Secure File Transfer Service Group Administrator (GroupAdmin) role. It is key that those people assigned to serve in the Secure File Transfer Service GroupAdmin role have the necessary rights to be able to administer IDIR Active Directory group creation and membership. Primary Secure File Transfer Service GroupAdmin role and responsibilities include:Requirements and restrictions
View group log files
Getting started
An iStore request is needed to order these services. For details and Service Request Form, please see How to Order – Secure File Transfer Service (SFTS).
https://ociomysc.service-now.com/sp?id=kb_article&sys_id=b4cdfc041b056c509230ba215b4bcbfc
Support
Support is provided to government clients during regular business hours, 8:30 a.m. to 4:30 p.m., Pacific Time, weekdays, excluding statutory holidays.