Featured articles
Get the latest posts from across the B.C. government.
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Boosting ImmsBC after launch with the Ministry of Health
Even a successful platform needs to adapt over time. Three years after launching ImmsBC, the Ministry of Health assembled a service design team to make sure the platform could continue to meet the needs of people in B.C.
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Partnering with the Digital Office
Learn how partnering with the Lab Services team helped set a user-centred foundation for the Building Permit Hub.
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Hiring service designers into program areas
“Designers have the training, skills and experience you need to create public services that work for real people.” Learn how to create the conditions for design to thrive.
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Creating impactful online events in government
With meetings and events moving online, how do you make people care and inspire action? Learn how to create an impactful online event that truly captures your audience’s attention.
Success stories
Find out how digital transformation is working for people in B.C.
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Setting course with the Find Your Path tool
Learn how the Ministry of Post-Secondary Education and Future Skills made it easier for students and job seekers to use their services.
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Cutting paperwork with BC Registries and Online Services
Find out how the new Service BC digital platform improves and expands access to government services.
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Transforming digital data with BC Parks
Discover how BC Parks and BC Data Service teamed up on the Data Register Pilot to create connected services in B.C.
Digital in practice
Learn more about principles and practices for the Digital Age.
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Planning an inception week to onboard your digital team
Learn from Lab Services about conversations and activities to help set up your new digital team for success.
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How BC Parks gathered feedback to see the forest for the trees
Following the practice of designing with people, the BC Parks design research team met with the public post-launch for one-on-one research interviews and usability testing.
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Building web content that works for all audiences
Whether you’re updating a popular page or starting from scratch, web content has to work well, look good and bring value to all audiences. Make sure your content works for everyone!