Find guidelines to create clear, user-friendly and accessible digital experiences.
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Research
Service design research guide
Everything you need to know about research, including planning, compensation and conducting interviews.
Service design playbook (PDF 4.5MB)
Learn about the phases of human-centred design.
Content design
Web style guide
A guide for anyone who writes, edits or approves digital content.
Content design and strategy
Good content design focuses on helping people find and use the information and services they need.
Plain language course
Take this self-directed course to learn how to write accessible and clear content.
Visual design
B.C.’s visual identity
Learn about the proper use of the visual identity program to ensure government programs and services are clearly defined.
Visual design guide for web
Follow these guidelines and approaches when creating or using visual content.