A basic visual representation of a web page or application. Wireframes provide an overview of the structure, layout, information architecture and functionality of a product before it’s built. Styling, colours and graphics are kept to a minimum.

The point of interaction between a user and a machine. It includes buttons, menus, screens or anything used to control or get information from a system.

When an organization depends too heavily on one vendor’s services that switching to a different one becomes too expensive or hard.

A virtual computer that uses software to mimic a physical computer. It exists as code within a physical computer, but does not directly use the hardware itself.

A methodology where tasks are completed step-by-step from one phase to the next, on the way to a major product or service launch.

The secure employee login system for BC Public Service employees.

The practice of structuring, organizing and labelling content on a website or application to support users in finding the information they need.

The physical and digital resources that make technology work. It includes the servers, networks, storage and other resources needed for websites and applications to work properly.

A type of cloud computing model that rents basic computing services like storage, networking and processing power. Users are able to access servers, virtual machines and networks, without needing to buy or maintain the physical hardware themselves.