• Output

    The result an AI system produces after you give it a prompt.


  • Service design

    A discipline that plans how services work from start to finish. It considers and designs every digital and physical step a user takes to make sure their experience is seamless.


  • Pain points

    The challenges users face with a product or service.


  • Software

    A set of coded instructions that tells a computer what to do. It includes operating systems, applications and programs that help users complete tasks.


  • Personal information

    Any information that can identify someone, either alone or when combined with other information that can be linked to a specific person.


  • Software architecture

    A framework outlining the overall structure of a system, product or service.


  • Platform as a Service (PaaS)

    A type of cloud computing model that rents basic computing services and a development environment. Users create and deploy applications, without needing to manage the underlying infrastructure, like servers, storage and networks.


  • Privacy Impact Assessment (PIA)

    This process involves working with privacy experts to identify, evaluate and manage privacy risks.


  • Processing power

    How well a computer can work with data.


  • Product

    An item or service designed to meet a need. A product may be a single piece of software or a combination of the software, hardware, facilities and services required to deliver the intended experience.