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Commercial Off The Shelf (COTS) software
Widely available software purchased from an external vendor, rather than developed in-house. COTS may need to be configured or modified to meet business needs or integrate with existing systems.
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Computing environment
The combination of hardware, software and network resources needed to run and manage an application or service. This setup forms the workspace where computing operations happen.
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Confidential information
Private or sensitive information, such as health records or personal identification.
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Container
A software package containing everything an application needs to run. This includes the code, system tools and libraries.
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Content design
A discipline that uses evidence and data to plan and organize information. It involves making strategic choices on language and structure to help guide users through complex information in an intuitive way.
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Agent
A system or program that can act on instructions, make decisions or perform tasks on behalf of a person or organization.
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Agentic AI
A type of artificial intelligence designed to take actions or make decisions on behalf of a user or organization, often with some level of autonomy. Agentic AI can complete tasks based on goals or instructions set by people.
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Agile
A project management approach that focuses on flexibility, collaboration and delivering value in small, manageable steps.
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AI assistant
A computer program or tool powered by artificial intelligence that helps people complete tasks. An AI assistant can answer questions, create documents, summarize information or perform other support tasks to help users work more efficiently.
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AI model
A program trained to do tasks such as writing text or creating images.