• Chatbot

    A computer program that can answer questions or have conversations with people. For example, Microsoft Copilot Chat.


  • Data

    Any piece of information suitable for use in a computer, like text, numbers or images.


  • Cloud computing

    Storing and using data via on-demand internet access instead of on your computer.


  • Database

    An organized collection of data that’s stored electronically.


  • Cloud computing model

    How cloud resources are delivered and managed. The 3 main cloud computing models are Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS).


  • Cloud environment

    A virtual space where servers, storage and applications are accessed through the internet or a private network.


  • Cloud-native

    Applications or services that are specifically developed to run in a cloud environment.


  • Cloud service provider (CSP)

    A third-party company that offers digital tools and storage over the internet.


  • Cluster

    A group of computers that are linked together to work like one powerful system. They handle large tasks by splitting the work across several computers.


  • Co-design

    A collaborative design approach where users, designers and other relevant parties work together from the beginning to create a product, service or experience. Co-design values input from diverse perspectives to ensure the final result aligns with user needs and preferences. This process encourages shared ownership and effective solutions.