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Featured topics
Digital Plan Progress Report
The Digital Plan supports the transformation of services. Our 2024 progress report shares stories from teams who are building inclusive, accessible and connected solutions.
Artificial intelligence
The B.C. government is exploring the possibilities of artificial intelligence (AI) to provide better, faster and more efficient services for people in the province.
DigitalBC blog
Our blog explores the challenges and impacts of the digital transformation efforts happening in the B.C. government.
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Adding Indigenous languages to government ID
Learn how the BC Data Service is engaging with Indigenous people across B.C. to explore the supports and guidance necessary to include Indigenous languages in more government services.
BC Data Service
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“No wrong door” with the COVID-19 chatbot
As the COVID-19 pandemic spread worldwide in 2020, people in B.C. needed trusted, clear and up-to-date information. Learn how the COVID-19 chatbot allowed people to ask questions and find information in a different way.
Service BC / Government Digital Experience
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Mapping and modelling made easier with AI
Learn how GeoBC’s Ecosystem Information Services (EIS) team is using machine learning (a form of AI) to map landscape characteristics and support better resource planning and decision-making.
Ministry of Water, Land and Resource Stewardship
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Streamlining support with the My ChildCare BC Services portal
For ECEs in B.C., time is a valuable resource. Learn how the My ChildCare BC Services portal is helping providers, parents and educators spend less time on applications and forms.
Ministry of Education and Child Care
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Enhancing vision at BC Wildfire Service
Learn how the Ministry of Forests is implementing AI through their use of remote sensing tools, with machine learning classifying large multi-spectral images from satellites.
Ministry of Forests
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Transforming business search with Service BC and BC Registries Digital Services
As technology evolves, business changes with it. Find out how Service BC and BC Registries Digital Services are improving the research and registration process with the help of machine learning and connected platforms.
Service BC / BC Registries Digital Services
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Automating repetitive tasks away at SDPR
Learn how the Ministry of Social Development and Poverty Reduction, in cooperation with frontline staff, developed their Robotic Process Automation Tool to keep mundane tasks from monopolizing staff attention.
Ministry of Social Development and Poverty Reduction
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Transforming the Forests Client Management System
Forestry Digital Services are transforming applications like the Forests Client Management System. Learn how updating this legacy system helped support the Ministry of Forests and protect the $6 billion it contributes to B.C.’s economy.
Forestry Digital Services
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Sowing seeds of change: Transforming SPAR
Forestry in B.C. is changing and the Ministry of Forests is meeting the challenge. Learn how Forestry Digital Services is transforming applications like the Seed Planning and Registry system to meet the growing needs of the forestry industry.
Forestry Digital Services
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Redesigning legal forms for usability
When people interact with the legal system, it’s usually through forms and paperwork. Learn how BC’s Justice Services Branch is making these forms simpler, clearer and easier for everyone.
Kiersten Schmidt, Laryn Van Dyk