• Automation technology

    Machines and software that perform tasks automatically, with little to no human intervention. Examples include automated meeting reminders, data syncs and inventory trackers.


  • Backend

    The part of a website or application that works behind the scenes to store and process data. It’s not visible to users.


  • Gateway

    A digital entrance that connects different networks or systems. It lets information pass between them securely and accurately.


  • Data breach

    When private information is accessed or shared without permission.


  • Generative artificial intelligence (gen AI)

    A type of AI that creates new content (like text, images or video) based on natural language inputs called prompts. Copilot Chat is an example of gen AI.


  • Data visualization

    The representation of data through images, using graphic types like charts, maps and animations.


  • Hallucination

    An AI-generated response that sounds correct but is false, misleading or made up.


  • Deep learning

    A subset of machine learning, essentially a neural network with 3 or more layers.


  • Hardware

    The physical parts of a computer. For example, monitors, keyboards and hard drives.


  • Design pattern

    A reusable, proven template that empowers developers and designers to address common problems. These patterns act as blueprints to offer solutions and promote consistency across projects.