The part of a website or application that works behind the scenes to store and process data. It’s not visible to users.

The first round of tests for a product in development. This is typically conducted by internal teams to find and fix issues before the product is shared with external users.

A problem-solving approach focused on users’ needs to create practical, innovative solutions.

A methodology that combines the work of software development and information technology to improve and shorten system development life cycles. DevOps integrates well with Agile practices.

Universally, “digital trust” refers to the confidence users have in a website, application or service to handle their information safely. In the B.C. government context, the term also means providing secure, private ways for people and organizations to share and communicate online.

The ability of a system to automatically expand or decrease resources based on demand.

The final consumer or recipient of a product, service or system.

Software that’s intended to support large-scale use across an organization.

A practice focused on defining an organization’s structure, processes and behaviours to align with business goals. It leverages technology to promote shared understanding and help identify duplicated processes.