• Integration

    Connecting systems and applications so they can share information and work together.


  • Information management

    The practice of organizing, storing and protecting information so it can be used effectively.


  • Identity verification

    The process of confirming that a person is who they say they are before giving access to a service or account.


  • Government service receipt

    A plain-language record of a government decision that explains when the decision was made, the authority under which it was made and the basis for it. It is the public-facing version of an administrative record and can be held, presented or made machine-readable so other institutions can verify it.


  • Equitable

    Describes services that work for everyone, regardless of circumstances such as access method, ability, location, race, language, access to technology or income.


  • Eligibility cascade

    The chain of additional services or supports a person becomes eligible for once a primary status is established. For example, when a person is designated as a Person with Disabilities, they may also become eligible for health supplements, bus passes and other supports.


  • Digital direction

    The vision, priorities and guidance that shape how digital technology is used to improve services and operations, including both policy and technical direction.


  • Digital credential

    A secure digital version of a physical credential that helps people confirm who they are and access government services online.


  • Digital architecture

    The design and structure of digital systems, including how technologies, data, applications and services fit together.


  • Data interoperability

    The ability for verified data to move securely and meaningfully across different government systems, so a fact established in one place can be used in another.