Engage with the Digital Office

What we do

Using approaches like Agile and human-centred design, the Digital Office enables ministries to deliver excellent public services that are inclusive, reliable and cost-effective by offering support, guidance and tools. We’re focused on:

• Attracting and retaining digital talent
• Training BC Public Service employees to succeed in a digital workplace
• Modernizing vendor procurement 
• Creating policies and plain language guidance for digital transformation
• Making it easier to create digital forms
• Providing DevOps and cloud services
• Connecting people with communities of practices

A key outcome of all these services is to assist ministries with the transition from legacy systems to modern, responsive applications.

Want to work with us? Our Lab Services team offers consulting support. Or drop by the Exchange Lab for in-person collaboration.

Work with the Lab Services team

The Lab Services team is the entry point to working with the Digital Office for most ministries. We offer:

1. Lab partnerships for priority government programs
2. Self-serve guidance

1. Lab partnerships

We partner with government teams to help accelerate their continuous improvement efforts. We prioritize organizations with Deputy Minister endorsement, working on priority government programs. Teams that enter a partnership with us get access to services like talent, recruitment, training, communications and co-working space.

Teams that excel in a lab partnership achieve 6 key outcomes:

2. Self-serve guidance

There are several resources to help organizations improve service delivery. We can help connect you with the best resources for your needs. 

How to request support

It’s simple to request support:

• Email us with your inquiry or questions
• A member of our team will book a meeting with you to learn more
• Based on the meeting, we may advise on self-serve options or let you know about the current partnership intake process

Reserve a workspace at the Exchange Lab

The Exchange Lab is a collaborative office space that supports the entire B.C. government digital community. A dedicated team of community managers take care of the space.

The Lab operates from the traditional territory of the lək̓ʷəŋən People, known today as the Esquimalt and Songhees Nations, at 808 Douglas Street in Victoria, B.C.

You can use the drop-in workspace and book meeting rooms, including plug-and-play workstations equipped with standing desks.

Note: Meeting rooms are prioritized for groups working on Digital Office projects.

Connect with our digital community

Be part of a community of people committed to learning and building public impact value together.