Digital investment 101
Everything you need to know before starting the IM/IT capital funding process.
- Start your digital project
- Build and scale your digital product
- Run and sustain your digital product
- Categories of IM/IT capital funding
- Digital investment priorities
- Capital funding roles and responsibilities
- Standard conditions for all recommended projects
- Evaluation criteria
- Funding approval thresholds
- Funding timelines
- Recent changes to the capital funding process
Start your digital project
There are 3 types of funding that ministries may use to fund the development of a digital product or service:
- Operational funding. Government operational funding covers day-to-day expenses for regular business functions and service delivery
- Capital funding. Government capital funding covers expenses related to the creation of an asset that provides future value to the B.C. government
- Other sources of funding. Other sources of funding could include federal grants or other program specific funding
Digital projects are usually initiated with operational funding.
Many of the initial discovery activities must be completed before requesting capital investment. These include:
- Definition of the business problem
- User and market research
- Feasibility studies
- Proof-of-concept development
- Business case development
This is because capital funds can only be used for expenses related to the creation of an asset that provides future value to the B.C. government. While early research, planning and discovery activities inform a project’s direction, they don’t directly contribute to the creation of an asset.
As discovery and project planning related costs are paid by ministry operational funding, your Ministry Chief Financial Officer is the best source of guidance on funding options for this work.
Capital vs. operational costs
This core policy document contains a helpful breakdown of capitalizable vs. operational costs.
For detailed information on capital and operational expenses, review chapters I, 5 and 12 of the Core Policies and Procedures Manual (CPPM).
Your ministry contact and ministry’s Chief Financial Officer can also provide guidance on capital expenses.
Build and scale your digital product
Digital products and services become assets when they are launched and made available to users. Most of the costs to build or buy them must be funded with capital.
Some project-related costs can’t be capitalized and ministries are responsible for these costs. For example, the salaries of government employees working on the development of the digital product or service can only be capitalized in very specific circumstances.
Once discovery activities are complete, you can prepare a business case to request capital funding to move into the development stage of your project.
Run and sustain your digital product
Once a product is launched, ministries must set aside funds for maintenance, continuous improvement and amortization. Capital funding can also play a role in improvements to the product in the case of a major upgrade.
When considering whether to approve a capital investment, the Deputy Ministers Committee on Digital and Data (DMCDD) looks closely at a ministry’s commitment to sustain an asset long-term. For example, they want to know if a ministry has dedicated human resources who are responsible to support and improve the product.
Ministries are responsible for the amortization of their assets. Amortization starts when the asset is ready for use or brought into use. Amortization is a way of spreading out the cost of a long-lasting asset over its useful lifespan. The useful lifespan refers to the time period that the asset is expected to be usable.
Categories of IM/IT capital funding
Minor and major investments are the 2 categories of IM/IT capital funding.
Minor investments
- Require less than $20 million in total capital funding and less than $10 million capital funding per year
Major investments
- Require $20 million or more in total capital funding or more than $10 million in one year. The intake process for major capital investments requires a Treasury Board submission
The DIO reviews all initial IM/IT capital funding requests. The process described on this website is for ministry teams who want to submit an IM/IT minor capital funding request.
If you want to submit a request for major funding, contact the DIO.
Digital investment priorities
The overall objective for IM/IT capital funding is to invest in projects that help make government services inclusive, reliable, easy to use and responsive to people’s modern expectations.
The DMCDD is currently focusing its investments in 4 key categories:
- Ministry priorities. Invest in products and services that help ministries transform their services and deliver on mandate commitments, service plans and legislated requirements
- Priority legacy systems. Replace or upgrade critical legacy systems that are likely to impact service delivery
- Common components. Invest in products and services that reduce duplication, accelerate technology delivery and promote a consistent experience for British Columbians
- Connected services. Deliver accessible, connected services that solve whole problems for British Columbians, including those that span multiple ministries
Capital funding roles and responsibilities
Familiarize yourself with the roles and responsibilities for minor capital funding. These are described in the IM/IT Capital Investment Management Framework.
Deputy Ministers’ Committee on Digital and Data (DMCDD)
DMCDD sets the strategy for digital service delivery, technology and data across government. On behalf of Treasury Board, DMCDD evaluates funding requests and approves digital project funding within the minor IM/IT capital envelope.
Government Chief Information Officer (GCIO)
The GCIO is responsible for providing strategic direction and advice on information management and technology for the Province, and sets priorities for IT investment. GCIO also serves as secretariat for the DMCDD.
Core policy: Chapter 12.2.1 Government Chief Information Officer (GCIO)
Deputy Ministers (DMs)
DMs oversee information and IT management in their ministries. They set strategic direction for IT that aligns with government priorities and develop ministry-specific policies and standards.
Your DM is responsible for prioritizing projects for minor capital funding and supporting your project team in developing the funding request and delivering the project, if approved, although this responsibility is usually delegated to your MCIO.
Core policy: Chapter 12.2.3 Deputy Ministers
Digital Investment Office (DIO)
The DIO is responsible for the government IM/IT capital envelope and assesses other major digital funding requests from across government.
Ministry Chief Information Officer (MCIO)
Your MCIO prioritizes the IM/IT projects in your ministry on behalf of the Deputy Minister and must approve your funding request before you submit it to the DIO. Your MCIO is also responsible for managing your ministry’s capital allocation.
We strongly recommend that you keep your MCIO informed on the progress of your funding request and of your project, if it is approved.
Ministry Chief Financial Officer (Ministry CFO)
Your ministry CFO signs off on behalf of your ministry to fund support, maintenance and continuous improvement of your project. You need to let your ministry CFO know about any financial impacts that may arise from your funding request.
Ministry primary contact
The individual identified by your MCIO to serve as a central point of contact to work with the DIO on their behalf. Your ministry contact will help you navigate the funding process, and is the DIO’s point of contact for your ministry’s overall capital allocation. Some ministries ask their ministry contact to submit all business cases within the ministry.
Access the list of ministry contacts.
DIO portfolio contacts
The individual at the DIO, who is the primary point of contact for a specific ministry. To contact the DIO, ministry contacts and project teams should contact their DIO portfolio contact.
Access the list of portfolio contacts.
Executive project sponsor
The Executive Director (ED) or Assistant Deputy Minister (ADM) from the program area requesting capital funding. This individual is the owner of the project and is responsible for delivering the project within budget, realizing the project benefits and reporting on the outcomes achieved. The executive project sponsor takes responsibility for the asset once your project is complete and must ensure there is sufficient operational funding to amortize, sustain and continuously improve the asset.
Project team
The team responsible for delivering the project on behalf of the executive project sponsor. The project team, with support from their ministry, articulates the business problem and user needs and defines outcomes that inform the funding request.
Standard conditions for all recommended projects
All projects considered for IM/IT capital funding must meet compliance, reporting and documentation conditions.
Compliance
All projects must comply and align with:
- The Freedom of Information and Protection of Privacy Act
- The B.C. government’s Information Security Policy and IM/IT Standards
- Chapter I and Chapter 12 of the Core Policy and Procedures Manual
- Part 2, Section 10 of the Budget Transparency and Accountability Act
- The Provinces’ Corporate Plan and Digital Plan
Reporting
If your project receives funding approval, there are reporting requirements that must be met. Reporting helps keep the DIO and the DMCDD updated on your progress throughout the lifetime of your project.
Documentation
Capital-funded projects must maintain all the appropriate documentation. For example:
- Project charter
- Project plan
- Privacy Impact Assessment (PIA)
- Security Threat and Risk Assessment (STRA)
Connect with your ministry contact to ensure you have all the necessary documentation.
Evaluation criteria
The IM/IT capital funding evaluation criteria are used to evaluate all minor funding requests and reflect the DMCDD’s responsibility to:
- Maximize the value government derives from its IM/IT investments
- Ensure that IM/IT projects adhere to accepted best practices for government digital projects
The evaluation criteria are regularly updated by the DMCDD to reflect government priorities. To support our Digital Plan, the current evaluation criteria were updated and approved by the DMCDD in March 2023. These criteria apply to all funding thresholds.
Your business case must clearly indicate how your project addresses each of the evaluation criteria. If you have any questions about the evaluation criteria, connect with your DIO portfolio contact.
Evaluation criteria for 2023/2024
Strategic alignment
- Alignment with government priorities and ministry mandate
- Alignment with ministry strategies and/or legislated imperatives
- Relative ministry prioritization
Value proposition
- Clear articulation of what government is buying/building
- Clear articulation of business and user needs the investment will address
- Inclusion of risks and mitigation measures
- Clear success metrics
- Reasonable cost estimates
Delivery approach
- Suitability of proposed delivery approach for the problem at hand
- Suitability of proposed team and resourcing approach for the project
- Suitability of project governance structure for the project
- Suitability of plans to design, build and test with users
Architecture
- Alignment with modern digital practices
- Re-use of technology (for example common components)
- Default towards open standards to prevent vendor lock-in
- Promotes equity, accessibility and inclusion
Sustainability
- Resourcing plan allows for building internal capacity and prevention of vendor lock-in
- Ministry capacity to cover operating costs, such as a team to deliver and continuously improve the product
Addressing evaluation criteria in the business case.
Funding approval thresholds
The DMCDD is responsible for deciding whether to provide capital funding for your project. The amount of funding you’re asking for determines whether the DMCDD evaluates your funding request, or whether they delegated that authority to one of their representatives.
The following thresholds apply to initial project funding requests and change requests for in-progress projects. Occasionally, the DIO may escalate a project to a higher approval level if it’s very complex or if the DIO believes the cost may increase.
Funding amount threshold
Approver
Funding request submission
Up to $500,000
Executive Director, DIO
Business case and financial workbook
$500,001 to $1,000,000
Chief Digital Officer, OCIO
Business case and financial workbook
$1,000,001 to $1,500,000
Government Chief Information Officer (GCIO)
Business case and financial workbook
Over $1,500,000
Deputy Ministers’ Committee on Digital and Data (DMCDD)
Business case, financial workbook and presentation to DMCDD
Funding timelines
DMCDD requests
If your funding request is going to the DMCDD for evaluation, you need to follow a timeline that aligns with the date of your DMCDD meeting date. The DMCDD does not meet in January or August.
Action item
Timeline
Schedule DMCDD meeting
10 to 12 weeks before your DMCDD meeting date
Submit completed business case (or change request)
9 weeks before your DMCDD meeting date
Feedback and guidance from DIO
5 to 8 weeks before your DMCDD meeting date
Submit final (with approvals) business case (or change request)
5 weeks before your DMCDD meeting date
Submit completed DMCDD presentation
5 weeks before your DMCDD meeting date
Submit final (with approvals) DMCDD presentation
3 weeks before your DMCDD meeting date
Receive DMCDD meeting invitation
2 weeks before your DMCDD meeting date
Attend DMCDD meeting
DMCDD meeting date
Receive funding outcome letter
2 weeks after your DMCDD meeting date
Choose a realistic DMCDD meeting date that gives you enough time to prepare all the necessary deliverables, but don’t wait too long to reserve your spot. Meeting dates fill up fast and delays in scheduling your meeting will delay the evaluation of your funding request.
Schedule your DMCDD meeting date when you start to prepare your business case.
Non-DMCDD requests
If your funding request is below the DMCDD funding approval threshold, your funding request is evaluated when you submit your final business case to the DIO.
The time it takes for the approver to review and decide on your funding request is only an estimate. If your business case is incomplete or if you need to make revisions after submission, it will take longer to evaluate your request.
Approver
Estimated time for decision
Executive Director, DIO
8 business days
Chief Digital Officer, OCIO, or ADM
10 business days
Government Chief Information Officer
15 business days
Recent changes to the capital funding process
Recent changes to the IM/IT capital funding process. This table is updated regularly.
Topic
Past process
New process
Effective date
Concept case
The concept case document was a mandatory step in the funding request process that served two purposes. (1) Clarify and communicate the business problem and desired outcome. (2) Facilitate high-level discussion with key stakeholders (MCIOs, DIO, and SMEs) to surface opportunities for projects to learn from and collaborate with one another.
The concept case is now optional. Ministries can still use concept cases for internal project prioritization and to facilitate early discussions with the DIO prior to starting their business cases.
May 2023
Prioritization
The DIO prioritized cases from all ministries against one another.
Each ministry will be allocated an amount of funding for the year and will balance their project funding across all approved and proposed projects. Project teams must connect with their ministry contact for guidance. Find your ministry contact.
2022/2023 fiscal year
Ministry allocation
This concept did not exist during intake for Budget 2022.
Each ministry/sector receives a funding allocation and decides which of their projects to submit for funding.
2022/2023 fiscal year
Business case
Only projects that met or exceeded funding thresholds had to complete a business case. The business case asked some questions that were either too detailed or too soon to ask. Such as, best answered by the team delivering the project.
All projects submit a business case. To focus on topics that are the most important at the funding stage of a project, the business case asks fewer and more simple questions. The DIO may ask teams to add additional information to their business case, depending on the complexity of their project, before final submission.
2022/2023 fiscal year
Project reporting
The DIO previously asked ministry teams to report on project progress in quarterly reports.
Ministry teams will now develop and report on success metrics to measure the health and status of their projects, as required by the DMCDD.
January 2022
Project baseline document
The DIO asked for information at the business case stage, and it was sometimes too soon to know or best answered by the team delivering the project.
Project baselining is a new process in 2023. Ministry teams must develop and report on key performance indicators once their projects are funded.
2022/2023 fiscal year
Submission tool
CopperLeaf (C55) was used and received negative feedback due to poor user experience.
Projects submit their proposals via Word document through the DIO Service Portal, a simplified tool that is more flexible and reduces the amount of data entry.
2022/2023 fiscal year